Returns and Exchanges

At WallsHeaven, we take pride in the quality of our prints and the care we put into shipping them. According to a recent survey, 99.99% of our customers are satisfied with their purchases.

Frequently Asked Questions

How do I report a complaint?

Once an order has been printed, returns are not accepted. Color variations between your screen and the final print can occur due to different display and printing technologies. Each order is custom-made, so please consider carefully before purchasing. However, if you need to exchange your item, contact us for assistance. Note that reprints may incur additional fees.

What if the product doesn’t fit my interior?

We offer a 20% discount on future purchases if the product does not fit your space. Please email us at [email protected], and we’ll respond within 24 hours.

What if I damage the mural during installation?

We understand mistakes can happen. If you damage your mural during installation, we offer a 50% discount on a replacement.

Why Choose WallsHeaven?

• 30-Day Returns: Return or replace any product within 30 days, no questions asked.
• Free Express Delivery: Enjoy free delivery on all orders, no matter where you are.
• Eco-Friendly Inks: Our prints are eco-friendly, odorless, and safe for children, featuring vibrant colors from natural dyes.
• Easy Installation: Installing our murals is straightforward and hassle-free.
• Support for Artists: By purchasing from us, you support artists from around the world.